Effective Date: 01/01/2024

Limitless Regenerative LLC (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the confidentiality of your health and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We may collect various types of information, including:

  • Personal Health Information (PHI): This includes medical records, diagnostic images, test results, and any information related to your healthcare services.
  • Personal Identifiable Information (PII): This includes your name, address, phone number, email, date of birth, and payment information necessary for providing our services.
  • Usage Information: We may collect data on how you interact with our website, including IP addresses, browser type, device information, and usage details, to improve our services and website performance.

2. How We Use Your Information

We use your information only as permitted by law and as necessary to provide, improve, and personalize our services. The primary uses of your information include:

  • For Treatment: To provide medical and diagnostic services, coordinate patient care, and communicate with other healthcare providers involved in your treatment.
  • For Payment: To bill and collect payments for our services, process insurance claims, and determine eligibility for coverage.
  • For Healthcare Operations: To evaluate and improve the quality of our services, conduct audits, and perform other administrative activities.
  • For Communication: To communicate with you regarding appointments, medical results, billing inquiries, and customer support.

3. How We Share Your Information

We may disclose your information in the following circumstances:

  • To Healthcare Providers: To facilitate your treatment, we may share your PHI with other healthcare providers involved in your care, in compliance with HIPAA.
  • To Business Associates: We may share your information with third-party vendors and business associates who assist us in performing services on our behalf, such as billing, data management, and IT support. All business associates must comply with HIPAA regulations and are bound by contractual agreements to protect your information.
  • As Required by Law: We may disclose your information to comply with legal requirements, court orders, subpoenas, or government requests.

4. Your Rights Under HIPAA

As a patient, you have specific rights regarding your PHI, including:

  • Right to Access: You may request copies of your medical records and other PHI we hold.
  • Right to Amend: If you believe there is an error in your information, you may request an amendment.
  • Right to an Accounting of Disclosures: You can request a list of disclosures of your PHI, except those made for treatment, payment, or healthcare operations.
  • Right to Request Restrictions: You may request that we limit how we use or disclose your PHI. We will consider reasonable requests but may not always be able to comply.
  • Right to Confidential Communications: You may request that we communicate with you through specific methods or at a particular location for privacy.
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.

5. Data Security Measures

We take data security seriously and have implemented the following measures to protect your information:

  • Administrative Safeguards: All personnel receive training on data privacy and security practices, and access to PHI is limited to authorized personnel only.
  • Physical Safeguards: Paper records are securely stored and accessible only to authorized personnel in restricted areas.
  • Technical Safeguards: We utilize secure access controls, data encryption, and regular monitoring to prevent unauthorized access, alteration, or loss of electronic PHI.

6. Retention of Your Information

We retain your information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable law. Upon request, we will securely dispose of your information in compliance with HIPAA regulations and best practices.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage patterns, and tailor our website to your preferences. You may adjust your browser settings to refuse cookies, but this may affect the functionality of certain parts of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on our website with the effective date of the changes. Your continued use of our services after changes are posted indicates acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

  • Limitless Regenerative LLC
  • 801 Travis St STE 2101, Houston, TX 77002
  • Phone: 872-320-3664
  • Email: [email protected]

This Privacy Policy is crafted to address the core requirements of HIPAA compliance, while also being transparent and user-friendly. Ensure the contact information is updated and consider adding specific details if you offer unique services. Let me know if there’s anything further you’d like to include!

Privacy Policy